PRIVACY POLICY
Play Companion LLC
Last Updated: May 24, 2026
Data Controller: Play Companion LLC, California, United States
Play Companion LLC (“we,” “our,” or “us”) operates a mobile application and BLE-enabled hardware product (the “App” and “Hardware”).
We are committed to protecting your privacy and handling your personal data in a transparent and secure manner.
We do not sell personal data or use it for third-party advertising purposes.
We collect only the data necessary to operate and provide our services:
When you create an account, we collect:
Name
Email address
Username
We use Supabase to securely store and manage authentication and user data.
When you purchase Hardware or use pay-per-play services, payment data is processed by Stripe.
We do not store or have access to full credit card information.
We collect gameplay-related data, including:
Match history
Scores
Play frequency
This data is required for core App functionality and multiplayer history consistency.
We may collect limited diagnostic data required to ensure proper BLE Hardware operation and connectivity.
Our BLE system is strictly limited to active gameplay functionality.
We do not collect location data
We do not perform passive Bluetooth tracking
BLE communication occurs only during active App usage
We use collected data to:
Create and manage user accounts
Process payments
Operate gameplay scoring and match history
Provide customer support
Send essential service communications (e.g., receipts, updates, security notices)
We do not engage in advertising-based profiling.
Users may optionally connect their DUPR account.
When enabled:
The user explicitly links their DUPR account within the App
We access DUPR ID and rating via approved API integration under our agreement with DUPR
Match data is transmitted only when explicitly authorized by the user
No DUPR data is accessed or shared without user action.
We share data only with essential service providers:
Stripe — payment processing
Supabase — authentication and backend storage
DUPR — optional user-authorized integration
Legal authorities — where required by law
We do not sell or rent personal data.
We retain personal data only as long as necessary to provide services.
After account deletion:
Data is retained only for limited periods required for legal compliance, fraud prevention, and system integrity
After this period, data is permanently deleted
If a user deletes their account:
Login access is permanently disabled
Payment and DUPR-linked data are removed
Match history remains stored and displayed as “Deleted User”
This is required because match history is shared among multiple users and must remain consistent across the system.
Account deletion is permanent and cannot be undone.
We use:
cookies
local storage
authentication and service tokens
These are used for:
login sessions
payment flows
DUPR authentication
core application functionality
Users may disable cookies, but some features may not function correctly.
We operate globally and may make the App available in multiple jurisdictions.
Data may be processed in:
the United States
other countries where our service providers operate
These jurisdictions may have different data protection laws than your country of residence.
Users between the ages of 13 and 17 must have a parent or legal guardian create the account and manage all payment features. Payment processing is subject to third-party compliance policies (including Stripe), which require the account holder to be 18 years of age or older.
Depending on your jurisdiction (including California under CCPA/CalOPPA), you may:
Request access to your data
Request deletion of your data
Update your personal information
Requests can be submitted to:
team@play-companion.com
We aim to respond within 30 days.
We implement reasonable and industry-standard security measures, including the use of trusted providers such as Supabase and Stripe.
However, no method of transmission or storage is 100% secure.
We may update this Privacy Policy from time to time.
Material changes will be communicated via:
email, or
in-app notification
For privacy-related questions:
Play Companion LLC
Email: team@play-companion.com