TERMS OF SERVICE
Play Companion LLC
Last Updated: May 24, 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you and Play Companion LLC (“Company,” “we,” “our,” or “us”).
These Terms govern your access to and use of:
The mobile applications operated by Play Companion LLC (“App”), and
The Bluetooth Low Energy (BLE) hardware device (“Hardware”).
By accessing or using the App, creating an account, or clicking “I Agree,” you agree to be bound by these Terms. If you do not agree, you may not use the App or Hardware.
Users must be at least 13 years old to use the App. Users under 13 are strictly prohibited from using the App.
Users aged 13–17 may only use the App under the direct supervision and consent of a parent or legal guardian.
Payment Requirement: Because we use third-party payment processors (Stripe), the parent or legal guardian must be 18 years of age or older, create the account, manage all payment methods, and accept responsibility for compliance with these Terms.
You are responsible for maintaining the confidentiality of your login credentials. We use Supabase for secure authentication and account management. You are responsible for all activity conducted under your account.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the App solely for its intended purpose. You may not:
Copy, modify, or reverse engineer the App.
Attempt to extract source code.
Use the App for unauthorized commercial purposes.
The Hardware is provided solely to facilitate automated score tracking and gameplay functionality within the App. We do not sell or rent the Hardware to you. We provide it to you for use with our services, and we retain all ownership and intellectual property rights in the Hardware design, firmware, and associated technology.
A one-time, non-refundable activation fee is required to receive and activate the Hardware.
The App is free to download. Service charges apply only when the Hardware is actively used during gameplay sessions to track your matches.
You are not required to return the Hardware if you stop using the App. However, if you choose to return it, doing so does not entitle you to:
A refund of the activation fee, or
Reimbursement of prior usage charges.
Returned Hardware does not terminate outstanding payment obligations incurred prior to the return.
All payments are securely processed by Stripe. We do not store full payment card details on our servers. By adding a payment method, you authorize Play Companion LLC (via Stripe) to process recurring and usage-based charges for your active gameplay sessions and services.
The App integrates with DUPR (Dynamic Universal Pickleball Rating). If you choose to connect your DUPR account:
You explicitly authorize data sharing via API.
We retrieve your DUPR ID and rating information.
We do not control and are not responsible for:
DUPR rating calculations.
DUPR service availability.
Changes to DUPR policies or APIs.
By using the App, you agree to receive essential service communications, including:
Account notifications and security alerts.
Payment receipts.
Critical product updates.
We respect your inbox: we do not send marketing newsletters and we will never sell your email address.
You agree not to:
Reverse engineer, hack, or tamper with the App or Hardware.
Interfere with system integrity or manipulate the scoring mechanisms.
Misuse the service outside its intended purpose.
We strive for accuracy, but we do not guarantee that:
Automated scoring will be 100% error-free.
BLE hardware will function without interruption.
Data synchronization will always be real-time.
The App and Hardware are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, express or implied.
Pickleball is a physical sport. You assume all risk associated with participation. Play Companion LLC is not liable for personal injury, property damage, or health issues arising from your gameplay while using our App or Hardware.
To the fullest extent permitted by applicable law (including California law), Play Companion LLC’s total liability for any claims arising from the App or Hardware shall not exceed the total amount paid by you to us in the twelve (12) months preceding the claim.
We reserve the right to suspend or terminate your access to the App or Hardware services at any time if:
You violate these Terms.
Fraud or misuse is suspected.
It is required by law or for security concerns.
Upon termination, your right to use the App ceases immediately, but any outstanding payment obligations remain enforceable.
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. All disputes shall be resolved exclusively in the state or federal courts located in California.
We may update these Terms from time to time. Material changes will be communicated via:
Email, or
In-app notification.
Your continued use of the App after changes are posted constitutes your acceptance of the revised Terms.
If you have any questions about these Terms, please contact us at:
Play Companion LLC
Email: team@play-companion.com